Dissatisfied with your purchase?
If you are for any reason dissatisfied with an item purchased from our Online Store, you may return it to any Bemax store for a full refund, replacement or exchange, provided you have the original tax invoice, and items are returned within 6 (six) months of purchase and that the product has not expired within such time.
Health and hygiene is our priority
For hygiene and health reasons, earrings, underwear, socks, shaving blades, surgical items and baby food may not be returned or exchanged.
Should you not have an invoice
We will be happy to exchange your purchase at the current price if items are returned within 6(six) months of purchase, provided that the product has not expired within such time or has not been tampered with.
What about gift cards?
Gift cards purchased will not be refunded. If you have not received your gift card please contact us within a month of purchase for re-issue. Please phone Customer Services on 0860 347 243 to find the store nearest to you.